• Problems using the search?
  • Do the services not work as expected?
  • Didn’t find any suitable answer  in the manual or in the Frequently Asked Questions (FAQ)?

Contact support via contact form / email. offers end-users from access-authorised institutions support with regard to technical problems and questions on searching and accessing the datasets. We will be happy to help you up to problems regarding the usage and implementation of the provided data on the services for further processing in GIS programs.

For groups, we would be happy to present the service at the university as part of a presentation/training course. Please contact us for more information.

Service hours Support: Monday – Friday, 10:00 – 16:00
Response time: One working day (Monday to Friday)

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Attention: Further questions regarding analysis processes within the GIS systems as well as research questions regarding unavailable data sets of providers other than Swiss Federal Offices and cantonal offices cannot be answered at present and should be addressed to the experts of the own institutions.