Support offers end-users from access-authorised institutions support via contact form / email with regard to technical problems and questions on searching and accessing the datasets.

Extent of the support

The support service begins with entering the portal and ends with providing the data for further processing in GIS programmes (i.e. after the data has been downloaded via the download service or integrated in the GIS programme via the web services). Further questions regarding analysis options, searches regarding unavailable geodata (international) etc. cannot currently be processed and should be addressed to the specialists at your own institutions.